Shipping policy

Shipping Policy

Orders are typically processed within 1–3 business days.

Most orders arrive within 2–5 business days after processing, depending on location and carrier.

Shipping is a flat $4.99 within the United States.

You will receive a tracking number once your order has shipped.

True Assay is not responsible for delays caused by shipping carriers, customs, weather, or other factors outside of our control.

If your package is lost or arrives damaged, please contact us within 30 days of delivery and we will assist in resolving the issue.