Terms of service

Terms of Service

By accessing and using the True Assay website and purchasing our products, you agree to the following terms and conditions.

Product Use
True Assay testing solutions are designed to assist in identifying precious metals such as gold, silver, and platinum. Results are indicative only and should be used as a guide. Users should follow all instructions provided with the product.

Accuracy Disclaimer
While True Assay products are designed to provide reliable testing results, outcomes may vary depending on the material tested, surface preparation, and user handling. True Assay does not guarantee absolute accuracy in every scenario.

Limitation of Liability
True Assay and its owners shall not be liable for any loss, damage, or financial decisions resulting from the use or interpretation of test results obtained using our products.

Product Handling
Users are responsible for safe handling and proper use of testing solutions. Keep products away from children and follow all safety instructions included with the product.

Returns & Refunds
If you receive a damaged or defective product, please contact us within 30 days of delivery. We will review the request and provide a replacement or refund where appropriate.

Shipping
Shipping times may vary depending on location and carrier conditions. True Assay is not responsible for delays caused by shipping providers.

Intellectual Property
All content on this website including product descriptions, images, branding, and instructional materials are the property of True Assay and may not be reproduced without permission.

Changes to Terms
True Assay reserves the right to update or modify these terms at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact
For any questions regarding these terms, please contact us through the website.